Question 1

Do I need a referral to book an appointment?

Accepted Answer

No referral is required to book an appointment at Relief Plus Wellness. You can schedule directly with one of our practitioners for Acupuncture, Osteopathic Therapy, Wet Cupping (Hijama), Cupping Therapy, and our other wellness services.

Question 2

Can I book online?

Accepted Answer

Yes. You can book online in just a few taps through our website, or contact our clinic directly if you'd prefer to schedule by phone.

Question 3

Do you accept walk-in appointments?

Accepted Answer

Walk-in appointments are welcome, subject to practitioner availability. We recommend calling ahead to check current availability before stopping by.

Question 4

Do you offer same-day appointments?

Accepted Answer

Same-day appointments may be available based on schedule availability.

Question 5

What languages are available?

Accepted Answer

We offer translation support for patients who prefer to communicate in another language. Please let us know your preferred language when booking so we can better accommodate you.

Question 6

What is your cancellation policy?

Accepted Answer

We kindly ask for as much notice as possible if you need to reschedule or cancel your appointment. Please contact our clinic directly for the full details of our cancellation policy.

Question 7

What is Cupping Therapy?

Accepted Answer

Cupping Therapy is a traditional treatment that uses suction cups placed on the skin to improve blood circulation, reduce muscle tension, relieve pain, and support the body's natural healing process.

Question 8

What are the benefits of Cupping Therapy?

Accepted Answer

Cupping Therapy may help:

Question 9

Does Cupping Therapy hurt?

Accepted Answer

Most people find cupping comfortable and relaxing. You may feel a gentle pulling or tightening sensation as the cups create suction, but it should not be painful.

Question 10

Will Cupping Therapy leave marks?

Accepted Answer

Yes. Cupping often leaves circular red or purple marks where the cups were placed. These marks are not bruises and usually fade within 3 to 10 days, depending on your body and the intensity of the treatment.

Question 11

What conditions can Cupping Therapy help treat?

Accepted Answer

Cupping Therapy may help with:

Question 12

How long does a Cupping Therapy session last?

Accepted Answer

Appointments are available in 30-minute and 60-minute sessions, depending on your needs and treatment plan.

Question 13

Is Cupping Therapy safe?

Accepted Answer

Yes. Cupping Therapy is generally safe when performed by a trained practitioner using clean, professional equipment and proper techniques.

Question 14

Who should avoid Cupping Therapy?

Accepted Answer

Cupping may not be suitable if you:

Question 15

What should I do after Cupping Therapy?

Accepted Answer

After your treatment:

Question 16

How often should I have Cupping Therapy?

Accepted Answer

The ideal frequency depends on your condition. Some clients benefit from occasional treatments for maintenance, while others may need weekly sessions initially. Your practitioner will recommend a treatment plan based on your goals.

Question 17

Can Cupping Therapy be combined with other treatments?

Accepted Answer

Yes. Cupping Therapy is often combined with massage therapy, acupuncture, Tuina Massage, and other wellness treatments to improve overall results.

Question 18

Is Cupping Therapy covered by insurance?

Accepted Answer

Coverage depends on your insurance provider and whether the treatment is performed by a registered healthcare professional. We recommend checking your insurance plan for details.

Question 19

What is Tuina Massage?

Accepted Answer

Tuina Massage is a traditional Chinese therapeutic massage that uses rhythmic pressure, stretching, and joint mobilization to improve circulation, relieve muscle tension, reduce pain, and restore the body's natural balance.

Question 20

What is Gua Sha?

Accepted Answer

Gua Sha is a traditional healing technique that involves gently scraping the skin with a smooth-edged tool to improve blood circulation, release muscle tension, reduce inflammation, and promote healing.

Question 21

What conditions can Tuina Massage help with?

Accepted Answer

Tuina Massage may help with:

Question 22

Does Gua Sha leave marks?

Accepted Answer

Yes. Gua Sha often leaves temporary red or purple marks called "sha." These marks are not bruises and usually fade within 3 to 7 days as circulation improves.

Question 23

Does Tuina Massage or Gua Sha hurt?

Accepted Answer

Most people find both treatments comfortable and relaxing. Some areas of tight muscles may feel tender during treatment, but the pressure can always be adjusted to your comfort level.

Question 24

What should I wear to my appointment?

Accepted Answer

Wear comfortable, loose-fitting clothing. Depending on the area being treated, you may be asked to change into a gown or expose only the area requiring treatment while maintaining your privacy.

Question 25

How long is a treatment session?

Accepted Answer

Appointments are available in 60-minute and 90-minute sessions, depending on your needs and treatment goals.

Question 26

Is Tuina Massage safe?

Accepted Answer

Yes. Tuina Massage is generally safe when performed by a trained practitioner. Before your session, we'll review your medical history to ensure the treatment is appropriate for you.

Question 27

Who should avoid Gua Sha?

Accepted Answer

Gua Sha may not be recommended if you:

Question 28

How many treatments will I need?

Accepted Answer

Some clients experience relief after one session, while chronic conditions often benefit from a series of treatments. Your practitioner will recommend a personalized treatment plan.

Question 29

Can Tuina Massage be combined with acupuncture?

Accepted Answer

Yes. Tuina Massage and Gua Sha are often combined with acupuncture and other Traditional Chinese Medicine therapies to enhance treatment results.

Question 30

What should I do after my treatment?

Accepted Answer

After your appointment:

Question 31

What is Shiatsu massage ( Japanese Acupressure )?

Accepted Answer

Shiatsu is a traditional Japanese massage that uses finger pressure, palm pressure, gentle stretching, and joint mobilization along the body's energy pathways to promote relaxation and support overall wellness.

Question 32

Does Shiatsu massage ( Japanese Acupressure ) hurt?

Accepted Answer

Shiatsu is generally comfortable and relaxing. Pressure is adjusted to your comfort level, and your therapist will communicate with you throughout the session.

Question 33

Do I need to remove my clothing?

Accepted Answer

Shiatsu can be performed while wearing loose, comfortable clothing. Depending on your treatment plan, your practitioner will explain the most appropriate approach before your session.

Question 34

What should I wear?

Accepted Answer

Loose, comfortable clothing is recommended if the treatment is performed fully clothed. If massage oil is incorporated, appropriate draping will be provided to ensure your comfort and privacy.

Question 35

Who can benefit from Shiatsu massage ( Japanese Acupressure )

Accepted Answer

Shiatsu massage ( Japanese Acupressure ) may be suitable for individuals looking to reduce muscle tension, relax, improve flexibility, and support their overall wellness routine.

Question 36

Is Shiatsu massage ( Japanese Acupressure ) covered by insurance?

Accepted Answer

Coverage depends on your insurance plan. If the treatment is provided by a Registered Massage Therapist (RMT), it may be eligible for reimbursement. Please check with your insurance provider for details.

Question 37

What is Aromatherapy Massage?

Accepted Answer

Aromatherapy Massage combines professional massage therapy with diluted essential oils applied during treatment or inhaled through their natural aroma to enhance relaxation and overall wellness.

Question 38

What essential oils are used?

Accepted Answer

Your practitioner will select high-quality essential oils based on your preferences and wellness goals. Common options include lavender, eucalyptus, peppermint, sweet orange, and bergamot.

Question 39

Will the massage oil feel greasy?

Accepted Answer

No. Professional massage oils are formulated to provide smooth glide while absorbing comfortably into the skin.

Question 40

Can I choose my scent?

Accepted Answer

Yes. If you have a preferred aroma or wish to avoid certain scents, your therapist will help you choose an appropriate essential oil blend.

Question 41

Is Aromatherapy Massage suitable for everyone?

Accepted Answer

Most people can enjoy Aromatherapy Massage. However, if you have allergies, asthma, sensitive skin, are pregnant, or have certain medical conditions, please let your practitioner know before your treatment so the essential oils can be selected appropriately.

Question 42

Is Aromatherapy Massage covered by insurance?

Accepted Answer

Insurance coverage depends on your provider and the practitioner's designation. If the massage is performed by a Registered Massage Therapist (RMT), it may be eligible for reimbursement under your plan. Please verify your coverage with your insurance provider.

Question 43

What is Cosmetic Acupuncture?

Accepted Answer

Cosmetic Acupuncture, also known as Facial Rejuvenation Acupuncture, is a natural treatment that uses ultra-fine needles to stimulate collagen production, improve circulation, and promote healthier, younger-looking skin while supporting overall wellness.

Question 44

What are the benefits of Cosmetic Acupuncture?

Accepted Answer

Cosmetic Acupuncture may help:

Question 45

Does Cosmetic Acupuncture hurt?

Accepted Answer

Most clients experience little to no discomfort. The needles used are extremely thin, and many people find the treatment relaxing.

Question 46

How many Cosmetic Acupuncture treatments will I need?

Accepted Answer

Many clients notice improvements after a few sessions. For the best results, we typically recommend a series of 6–12 treatments, followed by occasional maintenance sessions.

Question 47

Is there any downtime after treatment?

Accepted Answer

There is little to no downtime. You can usually return to your normal daily activities immediately after your appointment. Mild redness may occur but typically disappears within a few hours.

Question 48

Is Cosmetic Acupuncture safe?

Accepted Answer

Yes. Cosmetic Acupuncture is a safe, natural treatment when performed by a licensed and trained acupuncture practitioner using sterile, single-use needles.

Question 49

Who is a good candidate for Cosmetic Acupuncture?

Accepted Answer

Cosmetic Acupuncture is suitable for most healthy adults who want a natural approach to improving their skin's appearance without surgery or injections.

Question 50

Can Cosmetic Acupuncture replace Botox or fillers?

Accepted Answer

Cosmetic Acupuncture is a natural alternative that focuses on improving skin health, muscle tone, and collagen production. While it does not produce the same immediate results as Botox or fillers, many clients choose it for gradual, natural-looking rejuvenation.

Question 51

What should I do before my appointment?

Accepted Answer

Arrive with clean skin if possible, stay hydrated, and avoid alcohol for 24 hours before your treatment.

Question 52

What should I do after Cosmetic Acupuncture?

Accepted Answer

After your treatment:

Question 53

Can Cosmetic Acupuncture be combined with other treatments?

Accepted Answer

Yes. Cosmetic Acupuncture pairs well with facial cupping, Gua Sha, facial massage, and traditional acupuncture to enhance your overall results.

Question 54

How long does a Cosmetic Acupuncture session take?

Accepted Answer

A typical Cosmetic Acupuncture appointment lasts 60 to 90 minutes, depending on your personalized treatment plan.

Question 55

What is Acupuncture?

Accepted Answer

Acupuncture is a traditional Chinese medicine treatment that involves inserting very fine, sterile needles into specific points on the body. It helps restore balance, relieve pain, improve circulation, and support the body's natural healing process.

Question 56

What conditions can Acupuncture help with?

Accepted Answer

Acupuncture may help treat a variety of conditions,

Question 57

Does Acupuncture hurt?

Accepted Answer

Most people feel little to no discomfort. The needles are extremely thin, and many clients describe the sensation as a mild tingling, warmth, or dull ache. Most people find treatments relaxing.

Question 58

Are Acupuncture needles sterile?

Accepted Answer

Yes. We use sterile, single-use disposable needles that meet professional safety standards. A new set of needles is used for every patient.

Question 59

Is Acupuncture safe?

Accepted Answer

Yes. When performed by a licensed and trained practitioner, acupuncture is considered a safe treatment with very few side effects.

Question 60

How many Acupuncture treatments will I need?

Accepted Answer

The number of treatments depends on your condition, health history, and goals. Some people notice improvement after one session, while chronic conditions often benefit from a series of treatments.

Question 61

What should I expect during my first appointment?

Accepted Answer

Your first visit includes a health consultation, discussion of your symptoms, and a personalized treatment plan. Your practitioner will then perform your acupuncture treatment based on your individual needs.

Question 62

What should I wear to my appointment?

Accepted Answer

Wear loose, comfortable clothing that allows easy access to your arms and legs. If needed, we can also provide a treatment gown.

Question 63

What should I do after my treatment?

Accepted Answer

After your appointment:

Question 64

Can Acupuncture be combined with other treatments?

Accepted Answer

Yes. Acupuncture works well alongside massage therapy, cupping therapy, Tuina massage, Gua Sha, physiotherapy, chiropractic care, and other healthcare treatments.

Frequently Asked Questions

General Questions

Acupuncture Questions

Hijama (Wet Cupping) Questions

Osteopathic Therapy Questions

Direct Billing & Insurance Questions

Clinic Questions

Book Your Appointment

Frequently Asked Questions

General Questions

Do I need a referral to book an appointment?

Can I book online?

Do you accept walk-in appointments?

Do you offer same-day appointments?

What languages are available?

What is your cancellation policy?

Acupuncture Questions

What is Acupuncture?

What conditions can Acupuncture help with?

Does Acupuncture hurt?

Are Acupuncture needles sterile?

Is Acupuncture safe?

How many Acupuncture treatments will I need?

What should I expect during my first appointment?

What should I wear to my appointment?

What should I do after my treatment?

Can Acupuncture be combined with other treatments?

Are there any side effects?

Is Acupuncture covered by insurance?

Hijama (Wet Cupping) Questions

What is Hijama?

Is Hijama the same as bloodletting?

What is the difference between Wet Cupping and Dry Cupping?

Does Hijama hurt?

What should I wear to my Hijama appointment?

Is Hijama safe?

Osteopathic Therapy Questions

What is Osteopathic Therapy?

Do I need a referral for Osteopathic Therapy?

What should I expect during my first appointment?

Direct Billing & Insurance Questions

Do you offer direct billing?

Is all treatment covered by insurance?

What information should I bring?

Do you guarantee insurance coverage?

Can I still book if I do not have insurance?

Clinic Questions

Where are you located?

What are your clinic hours?

Is parking available?

Is the clinic accessible by public transit?

Book Your Appointment