Common Questions

Frequently Asked Questions

Here you'll find answers to common questions about our services, appointments, direct billing, insurance coverage, and clinic policies. If you have additional questions, please contact our clinic directly.

FAQ

General Questions

Most services do not require a referral. However, insurance requirements may vary by provider and policy.

Yes. Online booking is available through our booking system.

Walk-in appointments are welcome; availability may vary depending on practitioner schedules.

Same-day appointments may be available based on schedule availability.

Services are available in English, Arabic, Cantonese, and Mandarin. Translation assistance may be available for Russian, Ukrainian, and Spanish.

We require at least 24 hours notice to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee. To cancel or reschedule, please call us or email info@reliefpluswellness.com.

Session length varies by service. You can view exact appointment times when booking online through our booking system.

FAQ

Acupuncture Questions

Acupuncture is a treatment method commonly used within Traditional Chinese Medicine that involves the insertion of fine, sterile needles into specific points on the body.

Many patients report minimal discomfort. Individual experiences vary.

Yes. Sterile, single-use needles are used for treatments.

Yes. Cosmetic Acupuncture services are available at Relief Plus Wellness.

FAQ

Hijama (Wet Cupping) Questions

Hijama, also known as Wet Cupping, is a traditional therapy that involves the use of specialized cups and traditional cupping techniques.

Dry Cupping uses suction only, while Wet Cupping includes additional traditional techniques.

Experiences vary from person to person. Your practitioner will explain the procedure before treatment.

Comfortable clothing is generally recommended.

Yes. Hijama is performed by a trained and experienced practitioner using sterile, single-use equipment. We follow strict hygiene and safety protocols to ensure every treatment is safe and comfortable. If you have any health conditions or concerns, please let us know before your appointment so we can advise accordingly.

FAQ

Osteopathic Therapy Questions

Osteopathic Therapy is a hands-on manual approach that focuses on movement, mobility, and the relationship between structure and function within the body.

Most patients do not require a referral.

Your practitioner will review your history, discuss your goals, and complete an assessment before treatment.

FAQ

Direct Billing & Insurance Questions

Direct billing may be available for eligible services and participating insurance providers.

Coverage varies depending on your insurance provider and policy.

Please bring your Insurance Company Name, Policy Number, Member ID, and Group Number (if applicable).

No. Coverage decisions are determined solely by your insurance provider.

Yes. Patients are welcome regardless of insurance coverage.

FAQ

Clinic Questions

Relief Plus Wellness is located at 1403 Gerrard St E, Toronto, ON M4L 1Z5.

We are open daily, 10:00 AM – 7:00 PM.

Street parking is available nearby.

Yes. The clinic is conveniently accessible by TTC.

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Relief Plus Wellness · 1403 Gerrard St E, Toronto, ON M4L 1Z5

Open 7 Days a Week, 10:00 AM – 7:00 PM

Book AppointmentCall (416) 461-1118
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