New Patient Information
We are committed to making your first visit comfortable, professional, and informative. This page will help you prepare for your appointment and answer common questions before you arrive.
Whether you are visiting for Acupuncture, Wet Cupping (Hijama), Osteopathic Therapy, Traditional Chinese Medicine services, or wellness treatments, our team is here to provide a welcoming and supportive experience.
Conveniently located at 1403 Gerrard St E, Toronto, ON, M4L 1Z5, we proudly serve Leslieville, The Beaches, East York, Riverdale, Danforth, Greenwood-Coxwell, Upper Beaches, and surrounding East Toronto communities.
Before Your Appointment
- Arriving 10–15 minutes early for your first appointment
- Completing any required intake forms
- Bringing a list of current medications, if applicable
- Bringing relevant health information
- Bringing your insurance information if you plan to use benefits
- Wearing comfortable clothing
What to Bring
- Insurance information
- Policy number
- Member ID
- Group number
Your First Visit
Initial Consultation
Your practitioner reviews your health history, wellness goals, current concerns, and any questions you may have.
Assessment
An assessment is completed based on the service you have selected.
Personalized Treatment Plan
Your practitioner discusses treatment options and recommendations based on your individual needs and goals.
Treatment
Treatment is provided according to the selected service and your agreed treatment plan.
Cancellation Policy
We kindly ask that patients provide at least 24 hours' notice if they need to cancel or reschedule their appointment. This allows us to offer the appointment time to other patients who may be waiting.
To cancel or reschedule, please contact us by phone at +1 (416) 461-1118 or email at info@reliefpluswellness.com. We understand that unexpected situations arise and appreciate your consideration.
Frequently Asked Questions
Book Your First Appointment
Relief Plus Wellness · 1403 Gerrard St E, Toronto, ON, M4L 1Z5
Open 7 Days a Week, 10:00 AM – 7:00 PM